Shipping & Delivery Policy

At Hub Jackets, we are committed to delivering your order quickly, safely, and efficiently. Please read our Shipping & Delivery Policy to understand how we process and ship your orders.

Free Worldwide Shipping

We are pleased to offer FREE Worldwide Shipping on all eligible orders. There are no hidden shipping charges—what you see at checkout is what you pay (excluding any applicable customs duties or taxes imposed by your country).

Order Processing

Once your order is placed, our team begins processing it as quickly as possible.

• Processing Time: 3–7 Business Days
• Orders are processed Monday through Friday, excluding weekends and public holidays.
• During peak seasons or promotional events, processing times may be slightly longer.

Estimated Delivery Time

After your order has been shipped, estimated delivery times are:

• United States: 5–10 Business Days
• Canada: 5–10 Business Days
• United Kingdom: 5–10 Business Days
• Australia: 6–12 Business Days
• Europe: 5–12 Business Days
• Rest of the World: 7–15 Business Days

Please note that delivery times are estimates and may vary depending on your location and customs clearance.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking number.

You can use this tracking number to monitor your shipment until it reaches your delivery address.

Customs Duties & Taxes

International orders may be subject to customs duties, import taxes, or other government fees depending on your country’s regulations.

These charges, if applicable, are the responsibility of the customer.

Shipping Delays

While we work hard to ensure timely delivery, delays may occur due to circumstances beyond our control, including:

• Customs inspections
• Severe weather conditions
• Public holidays
• Courier service delays
• High shipping volumes

We appreciate your patience and understanding in such situations.

Incorrect Shipping Address

Please ensure your shipping address is accurate before completing your purchase.

Hub Jackets is not responsible for delays or lost packages resulting from incorrect or incomplete shipping information provided by the customer.

If you notice an error, please contact us immediately at info@hubjackets.com. We’ll do our best to update your information before your order is shipped.

Lost or Damaged Packages

If your package arrives damaged or appears to be lost in transit, please contact us within 48 hours of the expected delivery date.

To help us resolve the issue quickly, please include:

• Your Order Number
• Photos of the damaged package or product (if applicable)
• A brief description of the issue

Our support team will investigate the matter and assist you with an appropriate solution.

Delivery Attempts

If a delivery attempt is unsuccessful due to the recipient’s unavailability or an incorrect address, the courier may attempt redelivery or hold the package for pickup.

Additional shipping charges may apply if the package must be reshipped.

Contact Us

If you have any questions regarding shipping or delivery, we’re here to help.

Hub Jackets

Email: info@hubjackets.com

Our customer support team will be happy to assist you with your shipping inquiries.